Last updated: March 2026
Thank you for shopping with People Auto Parts.
We want you to be satisfied with your purchase. If you are not completely satisfied, you may request a return under the conditions outlined below.
Return Eligibility
Customers may request a return within 30 days of the delivery date.
To be eligible for a return, the item must:
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Be unused and in original condition
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Include all original packaging and accessories
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Not be installed, modified, or damaged by the customer
Returns that do not meet these conditions may not be accepted.
Non-Returnable Items
The following items are not eligible for return:
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Items that have been installed or used
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Products damaged due to improper installation
How to Start a Return
To initiate a return, please contact our support team:
Email: support@peopleautoparts.com
Phone: (626) 863-8784
Please include:
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Your order number
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The item you wish to return
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The reason for the return
Our team will provide return instructions and a return authorization if your request is approved.
Return Shipping
Customers are responsible for return shipping costs unless:
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The item arrived damaged
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The wrong item was shipped
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The product is defective
In these cases, People Auto Parts will provide instructions for replacement or refund.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please provide photos of the item and packaging so we can resolve the issue quickly.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status.
If approved, your refund will be issued to the original payment method.
Refunds typically process within 5–10 business days, depending on your payment provider.
Exchanges
If you need a different item, we recommend placing a new order and returning the original item for a refund.
Return Address
People Auto Parts
537 Hofgaarden St
La Puente, CA 91744
United States
Contact Us
If you have any questions about returns or refunds, please contact us:
Email: support@peopleautoparts.com
Phone: (626) 863-8784
Business Hours
Monday – Friday
9:00 AM – 5:00 PM (PST)